SaaS Alliance membership plan updates
We add a bunch of exclusive content every single month, and you can find it all here, consistently updated on one page for your convenience.
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June 2024
Exclusive content
- The incremental approach: Small shifts for big results
- The 4 surprising SaaS buying trends reshaping growth strategies
- Vision: the key to differentiating your SaaS brand
- Scaling your SaaS startup? How to assemble a high-impact leadership team
Templates
- CAB strategy one-pager
- Competitor SWOT analysis
May 2024
Exclusive content
- Winning the workplace: How to empower your sales team
- Messaging your AI pricing model
- How empathy drives product excellence for users, teams, and business
- AI: The secret weapon for aligning your B2B sales and marketing teams
Templates
- Career competency framework
- Ideal Customer Profile template
- Customer success alignment assessment
April 2024
Exclusive content
- How to craft a sales pitch that wins
- 5 ways product-led growth can save your SaaS product vision
- Customer experience in times of crisis: Resilience, resolution, and reputation management
- Navigating the exit: Mastering IPOs and M&As
Templates
- Porter's 5 forces
- 30-60-90 day template
March 2024
Exclusive content
- Using data storytelling to drive next-level SaaS growth
- The anatomy of a customer-first company: Wix's step-by-step playbook
- Hacking human nature: How applying behavioral science can make your product appear better value
- The evolution from SaaS to $aaS: Embracing outcomes as a service
Templates
- B2B channel partnership framework
- Sales playbook template
February 2024
Exclusive content
- How to achieve 100%+ SaaS growth globally
- Unlocking synergies: A mile in the user’s shoes
- Crack the code: How metrics can set your SaaS up for success
- The AI-powered future of revenue growth is here
Templates
- Messaging framework
- Monthly performance overview template
January 2024
Exclusive content
- How to assemble a startup dream team: 6 battle-tested strategies
- A fresh perspective: The power of beginning at the end
- Your five-step playbook for successfully raising prices
Templates
- Product Roadmap framework
- Customer journey map template
December 2023
Exclusive content
- SME collaboration: The key to impactful enablement programs
- The rule of 78: Getting to grips with the high cost of delayed launches
- The power of the product lifecycle – guiding you from concept to launch
- Collaborate, create and disrupt to elevate the customer experience
Templates
- Executive Business Review (EBR) template
- Peer review email template
- Internal roadmap template
November 2023
Exclusive content
- Driving change in sales teams: What works and what doesn't
- Uniting product-led and sales-led growth models in the SaaS sphere
- Product marketing at every stage of growth
- How to adopt high-touch customer success at scale
Templates
- Monthly performance overview template
- Customer success alignment assessment
- In house pitch competition template
October 2023
Exclusive content
- How to adopt high-touch customer success at scale
- The secrets to raising Series A capital in a challenging SaaS environment
- Product marketing at every stage of growth
- The secrets to raising Series A capital in a challenging SaaS environment
Templates
- Monthly performance overview template
- In house pitch competition template
- Customer success alignment assessment
September 2023
Exclusive content
- Collaborate, create and disrupt to elevate the customer experience
- Elevate your scaling game: Top 3 frameworks for success metrics and board updates
- Product-led growth insights from unexpected sources
- Metrics that matter: The KPIs every SaaS company should track
- 5 key ingredients that make great product operations
Templates
- Framework for improving trial-to-subscription conversions
- Segment sentiment audit checklist
- 5 steps to expanding product adoption in your territory
August 2023
Exclusive content
- Join the buyer-first revolution: Steps to transform your sales process
- The anatomy of the customer health score
- Effective industry marketing strategies for enterprise SaaS
- Take control: Make your product marketing team indispensable
Templates
- CAB strategy one-pager
- Competitive intelligence -- Porter’s Five Forces
- Weighted scoring template
July 2023
Exclusive content
- A step-by-step guide to retention, renewals, and expansion
- Your guide to creating an unstoppable revenue enablement ecosystem
- Build trust in AI technologies with this vital framework
- 5 tips to level up your messaging efforts
Templates
- Best practices to write product documentation framework
- Steps for a great developer relations program template
- Advocacy strategy framework
June 2023
Exclusive content
- Shortening salespeople's time-to-confidence
- Embracing the future: Thriving in the remote SaaS landscape
- Go-to-Market: Aligning with growth, product, and sales to drive growth
- The power of diversity: Unlocking SaaS innovation and profitability
- Best practices for building out your product operations team
Templates
- Career competency framework
- Product sheet
- In house pitch competition template
May 2023
Exclusive content
- How to weather the storm of economic uncertainty in sales enablement
- A practical guide to creating a winning positioning and messaging strategy
- Breaking down barriers: Strategies for successful SaaS global expansion
- Driving growth and innovation: A guide to series A transformation for SaaS startups
Templates
- Voice of customer template
- Product metric writing template
- Software evaluation framework
April 2023
Exclusive content
- Accelerating your routes-to-market with optimized GTM alignment
- Aligning sales with post-sales to drive customer lifetime value
- Why it’s time to implement good design into your business processes
- How do we make sales a more diverse sector?
Templates
- Lean Six Sigma framework
- Positioning canvas template
- Lean Six Sigma framework
OnDemand
March 2023
Exclusive content
- Engagement and intelligence: The key to unlocking predictable, efficient growth
- Everything you need to know when scaling your SaaS startup
- Leveraging data to build a great product
- Adapting your CS strategy through times of change
- Top tools to enhance the performance of your salespeople
Templates
- 5 tips for SKO
- Proof of value email
- Lead nurturing track
Februaury 2023
Exclusive content
- Search inside yourself and own success
- Subscribe your way to a successful SaaS application
- From 0 to 12M: Driving product-led growth from the outside in
- How to manage sales enablement for a developer audience
Templates
- CI for Sales and CS: Battlecard template
- Pipeline Tracker
- A CSM’s performance evaluation scorecard
January 2023
Exclusive content
- Why DEI sounds boring... and what to do about it so everyone gets on board
- Track your success: The customer onboarding maturity model
- The GTM process you need: From $20M ARR to $250M ARR
- Managing YOU as a product
Templates
- Weekly 1 to 1 template (for sales managers and reps)
- Tone of voice
- The TEAM framework
December 2022
Exclusive content
- Swapping last-minute churn mitigation for proactive risk identification
- Onboarding 101
- Establishing a customer marketing strategy and developing advocates
- A model to fast-track new hires to productivity
- How to launch an API into a market, and keep it there
Templates
- White paper template
- Developer persona career archetypes
November 2022
Exclusive content
- The spider's web: How to leverage change management
- Turning loyal customers into raving champions
- Customer success: Past, present, and future
- Adapt to anything: how to be a product chameleon
Templates
- Product ops exit interviews with PMs template
- Conducting one-to-one PM interviews for product ops template
- PM interview preparation template
October 2022
Exclusive content
- Defining & measuring product market fit
- The future of B2B selling: buyer enablement meets sales enablement
- The habits and characteristics of being a people leader vs. manager
- A playbook on how to build a sustainable growth strategy
Templates
- Guide to help you build a developer community
- Checklist to engage your developer community
- Account research template
September 2022
Exclusive content
- Bring your own metrics: Growing through customer success
- Build trust and boost sales through smart security compliance
Templates
- Training request email template
- Email to customer referral template
August 2022
Exclusive content
Customer success templates
- Customer success story questions
- Buyer funnel
- Customer success playbook framework
- Segment audit checklist
Sales enablement frameworks
- Sales Enablement project assessment template
- Building a sales enablement tech stack checklist
- Revenue goals checklist
- Post-sale customer survey checklist
- Sales cadence template
- Steps to closing the deal checklist
- Empathy map template
- Rep scorecard template
- Performance agreement template
- How to create a sales competencies assessment
Product-led frameworks
- Product alignment framework
- MoSCoW analysis framework
- The kano model framework
- Product analytics tracking plan
- Product brief template
- Product feature kick off template
- Product discovery interview
- Product demo checklist
- Value proposition evaluator
Product marketing
- Business canvas collection
- Strategic alignment
- OKR deck
- Competency analysis
- Product strategy framework
- CAB strategy one-page
- CI for Marketing: competitive positioning reference document
- Webinar/webcast strategy template
- Campaign planning template
- Data request form template
- Product marketing career table
OnDemand
July 2022
Exclusive content
- How to build a more personalized digital consumer experience
- How to effectively fundraise and find investors
Templates
- Performance agreement template
- Customer success story framework
OnDemand
June 2022
Exclusive content
- What are our metrics and what are our KPIs?
- How customer success is innovating to drive agility and serve customers at scale
Templates
- Pitch to influential company template
OnDemand
May 2022
Exclusive content
- Embedding payments into your platform: How, when, and why?
- How to take your SaaS from zero to $10 million ARR in two years
Templates
- Marketing proposal template
- Sales lead tracker
OnDemand
April 2022
Exclusive content
Templates
- Follow-up emails for non-responsive prospects
- Customer renewals email
OnDemand
March 2022
Exclusive content
- Defense vs offense: Driving growth through proactive customer success
- Building successful customer success teams
Templates
- Sales email template
- Customer retention survey
Reports
February 2022
Exclusive content
Templates
- Marketing metrics framework
- SaaS social media guidelines
January 2022
Exclusive content
- Scaling your data team at SaaS hypergrowth
- Pricing and packaging: how high-growth SaaS startups can crack the code
Templates
- Value proposition research questions
- Discovery call checklist
December 2021
Exclusive content
- How to develop your sales enablement team
- Improve employee retention and supercharge growth by hiring for the future
Templates
- Website content audit template
- Marketing mix framework
Reports
November 2021
Exclusive content
Templates
• Sales to customer success handover template
• The HEART Framework
October 2021
Exclusive content
- Translating customer requests into product innovation
- Offering customer success at scale
- Beyond the buzzwords: how to actually build a culture-driven company
Templates
- Framework for improving trial-to-subscription conversions
- AARRR model framework
September 2021
Exclusive content
Templates
- Value-based pricing template
- Churn rate prediction framework
OnDemand
Reports
August 2021
Exclusive content
Templates
- Customer churn survey
- Pricing strategies framework
July 2021
Exclusive content
- A practical playbook to B2B customer renewal
- Starting at the last mile: creating a governed data-driven strategy while still democratized
Templates
- Reactivating failed payments email template
- SaaS business plan template
- KPI template
June 2021
Exclusive content
Templates
- OKR canvas
- B2B persona questions
- B2C persona questions
OnDemand
May 2021
Exclusive content
- Interactive content ideas for each stage of the buyer’s journey
- Growth hacks for a $0-50 million journey
Templates
- New hire onboarding checklist
- S.M.A.R.T Template
- S.M.A.R.T Template example
OnDemand
April 2021
Exclusive content
Templates
- Internal roadmap template
- B2B user persona example
- B2B user persona template
OnDemand
March 2021
Exclusive content
Templates
- Business case template
- Win-loss interview questions
- Market sizing framework
February 2021
Exclusive content
- How to perform customer-centric onboarding at scale while maintaining personalization [Paula Mendes, HubSpot]
- Building out customer success and sales teams from the ground up
Templates
- Competitor SWOT analysis
- Customer needs analysis
- Storytelling framework
OnDemand
- 20+ hours of the Customer Success Festival | February 2021
January 2021
Exclusive content
Templates
- Customer success playbook framework
- Customer success strategy checklist
OnDemand
- 30+ hours of the Future of SaaS Festival | December 2020
December 2020
Exclusive content
Templates
- Onboarding framework
- Product demo checklist
- Guide to SaaS pricing models
OnDemand
- 10+ hours of the Future of SaaS Festival APAC | June 2020
November 2020
Exclusive content
Templates
- Churn rate cheat sheet
- How to lower your churn rate
- New user templates
- Completed first action
OnDemand
30+ hours of the Future of SaaS Festival | May 2020
October 2020
Exclusive content
Templates
- Pricing increase
- Cross-sell email template
- Upsell email template
- Converting freemium users to paid
