Watch this OnDemand

Date: Thursday, January 27th
Time: 8am PT | 11am ET | 4pm GMT

You’ve got metrics, you’ve got a business plan, and you’ve got customers.

But something’s not right.

Maybe your churn rate is over benchmark, or you’re not converting your free trialers, but it’s hard to tell. SaaS metrics are a firehose, but you can see a lot if you know what to look for.

Luckily for you, we've identified the 26 most critical metrics of a SaaS business...

Join this dynamic panel to learn:

  • The process of digging deeper into high-level metrics
  • Getting actionable data out of them
Watch this OnDemand


Brian Sierakowski, Director of Operations at Baremetrics
Brian is the Director of Operations at Baremetrics, a company that provides metrics, forecasting, analytics, insights and engagement tools for teams using Stripe, Braintree, Chargify, Recurly and more! In addition to providing metrics, they provide actionable insights and reports like daily, weekly & monthly email reports and notifications to you and your team automatically, so you're always in the loop with your business.

Saket Toshniwal, VP of Revenue & Optimization at Actio
Saket is a MarTech leader in Berlin who has worked across CRM, Growth, and Product Management in consumer tech companies in Europe. He was the Head of Growth, CRM and Product Marketing for the biggest dating app in EU, LOVOO. Saket has spoken in several forums, summits, conferences and is a growth advisor to fast growing startups.

Cindy Berman, Product Marketing Manager at Productboard
Cindy is a Product Marketing Manager at Productboard, the leading product management system. She has B2B SaaS Product Marketing and Product Management experience from Segment, Grammarly, Nanit, and American Express. She’s launched over 50 products and is passionate about SaaS, data, product management, productivity, innovation, startups, and angel investing. Receiving her MBA from The Wharton School of Business, Cindy has double majored in Entrepreneurship & Innovation and Organizational Effectiveness.

Mike Pilawski, CPO at SmallPDF
Mike Pilawski is the Chief Product Officer at Smallpdf where he leads product, design, and data teams. Prior to joining Smallpdf, Mike has held leadership roles in product, engineering, marketing, and data at Typeform, Leanplum, Vungle, and NativeX.