> ## Content Index
> Fetch the complete content index at: https://www.saasalliance.io/llms.txt
> Use this file to discover other available public pages before exploring further.

# SaaSFix: Future of SaaS newsletter [October]
- URL: https://www.saasalliance.io/saasfix-october/
- Published: 2021-11-02T16:46:56.000Z
- Updated: 2021-11-02T16:46:56.000Z
- Description: Welcome to SaaSFix, your monthly newsletter featuring remote management with Slack, how CS can make you stand out and practical usability tips.
- Author: Future of SaaS
- Tags: Newsletter

It’s been another super-busy month at Future of SaaS HQ.

We’ve announced **two new reports** that will be heading your way before the year’s end.

- The [**SaaS Landscape Report**](https://www.saasalliance.io/the-saas-landscape-report-2021/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021), our first foray into diversity, equality, and inclusion in the SaaS sector.
- **[‘Ones to watch’](https://www.saasalliance.io/ones-to-watch-in-saas-2022/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)** in SaaS - you know, the ones who are currently killing it in the SaaS sphere.

It’s been a great month for content, from [managing feedback loops](https://www.saasalliance.io/how-to-manage-the-feedback-loop/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021) with **Beamer** to tips on [leading teams remotely](https://www.saasalliance.io/managing-teams-remotely-q-a-with-slack/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021) with **Slack**, there’s plenty for you to sink your teeth into.  
  
Thanks ✌️  
  
**\- [Emma](https://www.linkedin.com/in/emma-bilardi-09161060/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-september-2021),* Content *@ [Future of SaaS](https://www.linkedin.com/school/31559381/admin/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)**‌‌‌

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[![Managing teams remotely](https://storage.ghost.io/c/e8/90/e890a91f-70d7-413c-b46b-a8fbf39012a7/content/images/2021/10/managing-remotely--1-.png)](https://futureofsaas.io/managing-teams-remotely-q-a-with-slack/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

## [Managing teams remotely \[Q&A with Slack\]](https://www.saasalliance.io/managing-teams-remotely-q-a-with-slack/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

The pandemic ushered in a new era of remote work, and with it a whole new set of challenges for both employees and managers alike.   
  
**Kim Beinborn,** Head of CS at **Slack**, offers advice on avoiding micromanaging remote employees, best practices for introducing new hires, and what to do if you’re self-managing.

[Take me there](https://www.saasalliance.io/managing-teams-remotely-q-a-with-slack/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

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[![CS tips to make your SaaS product stand out](https://storage.ghost.io/c/e8/90/e890a91f-70d7-413c-b46b-a8fbf39012a7/content/images/2021/10/tips.png)](https://futureofsaas.io/customer-success-tips-to-make-your-saas-product-stand-out/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

## [Customer success tips to make your SaaS product stand out](https://www.saasalliance.io/customer-success-tips-to-make-your-saas-product-stand-out/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

As technology continues to evolve customers are looking beyond features, and are more discerning than ever when it comes to customer experience.   
  
While great prices and product enhancements might capture your customer’s attention, it’s the wins they get from using your product or service that keep them around.  
  
Set yourself apart from the competition with these stellar customer success tips.  

[Check it out](https://www.saasalliance.io/customer-success-tips-to-make-your-saas-product-stand-out/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

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[![Practical usability tips for a SaaS startup](https://storage.ghost.io/c/e8/90/e890a91f-70d7-413c-b46b-a8fbf39012a7/content/images/2021/10/tips-steps--1-.jpeg)](https://futureofsaas.io/practical-usability-tips-for-a-saas-startup/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

## [Practical usability tips for a SaaS startup](https://www.saasalliance.io/practical-usability-tips-for-a-saas-startup/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

There’s a million things you need to set up correctly to make your startup work properly.   
  
They can be categorized from team to product, and from business model to the financial aspects.   
  
However, there’s one factor that’s particularly important when you’re trying to make people understand an innovative concept, or at least a new way of doing otherwise familiar things - usability.   
  
Check out the tried and tested solutions you can implement to manage usability.

[Find out more](https://www.saasalliance.io/practical-usability-tips-for-a-saas-startup/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

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## ‌[FoSaaS memberships](https://www.saasalliance.io/signup/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

Our plans are jam-packed full of exclusive ****templates**, ****frameworks**, ****articles**, and ****videos** to help you succeed in SaaS, including…

### Specialist content spotlight:

- [Matt O’Boyle](https://www.saasalliance.io/offering-customer-success-at-scale/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021), Customer Success Manager at Intercom **| Offering customer success at scale**
- [Anna Gullstrand](https://www.saasalliance.io/beyond-the-buzzwords-how-to-actually-build-a-culture-driven-company/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021), VP People at Mentimeter **| Beyond the buzzwords: how to actually build a culture-driven company**

### New templates:

- [Framework](https://www.saasalliance.io/saas-templates-and-frameworks/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)for improving trial-to-subscription conversions
- AARRR model [framework](https://www.saasalliance.io/saas-templates-and-frameworks/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

### Give it a whirl

Intrigued by membership but need some extra convincing? Here's a couple of templates, on us:

- Customer success strategy [template](https://www.saasalliance.io/customer-success-strategy-template/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)
- Competitor SWOT analysis [template](https://www.saasalliance.io/competitor-swot-analysis-template/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=newsletter&utm%5Fcontent=saasfix-october-2021)

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## Partner with us 

[Partner With Us | Future of SaaSMingle with a community dedicated to driving progress in SaaS and get access to brands from the Fortune 500 to some of the world’s fastest-growing organizations.![](https://www.saasalliance.io/favicon.png)Future of SaaSFuture of SaaS![](https://images.unsplash.com/photo-1584463699043-740c40f783d2?ixlib=rb-1.2.1&q=80&fm=jpg&crop=entropy&cs=tinysrgb&w=2000&fit=max&ixid=eyJhcHBfaWQiOjExNzczfQ)](https://www.saasalliance.io/partner/?utm%5Fsource=ghost&utm%5Fmedium=email&utm%5Fcampaign=fosaas-july-2021-newsletter)

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Looking to sponsor next month's newsletter? Drop us a line at [sean@futureofsaas.io](mailto:sean@futureofsaas.io)